Banks and a limited number of high street forex brokers ruled the remittance market until the turn of the last century, giving individuals and small businesses little to no value for money. Now, just about everyone can get access to competitive exchange rates, mainly because a number of companies specialize in this realm alone. How, though, do you select the right money transfer company?
Supported Currencies and Countries
What good is a money transfer company if it does not support your desired currencies or countries? Start by determining if the company you shortlist supports both the countries and currencies in question. For example, while Transfer Wise and World First support most countries and currencies, Azimo lets you register only from a European country, and InstaReM operates mainly in Australasia.
Cost Effectiveness
Do not get carried away by great exchange rates because how much you pay as fees also requires your attention. An easy way to determine the most cost-effective alternative is to look at how much money the recipient will receive at the end of the transfer.
Transfer Methods and Speed
Transfers to bank accounts can take one to seven working days, depending on where you live, the destination country, and the company you select. If you’re in a hurry to send money overseas, a better bet is to look for companies that operate out of physical locations or have tie-ups with agents. Some companies that allow transfers to cash pickup locations include Azimo, Western Union, and MoneyGram. Bear in mind that these transfers tend to cost more than transfers to bank accounts.
Payment Methods
Just about every overseas money transfer company lets you pay through bank account transfers. Some let you pay using debit and credit cards. You can also find companies that accept payments via region specific methods such as ACH, SOFORT, and POLi.
Trustworthiness
An easy way to determine if a company is trustworthy is to check if it is registered with and regulated by relevant regulatory bodies. Depending on where the company is based out of, it may be registered with the UK Financial Conduct Authority (FCA), the U.S. Financial Crimes Enforcement Network (FinCEN), the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC), or the Australian Securities and Investments Commission (ASIC).
Keeping Track
Once you initiate a transfer, keeping track of its progress should be simple. Good money transfer companies let you track your transfers through their websites or through apps designed for mobile devices.
Customer Service
The top players provide local phone support in different countries. Online support is easier to find, through email or chat. Since you might need to contact customer service now and again, select a company that rates well on this front. Turning to platforms such as Trustpilot and Feefo gives you easy means to determine how previous customers feel about the companies you shortlist.
Conclusion
There is no single overseas money transfer company that works equally well for everyone, given the varied requirements. To narrow down on one that suits your best, pay attention to aspects such as cost and speed as well as transfer and payment methods.
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